Beneficiary Voice Report
|
Channel |
Q1 2025 |
Q2 2025 |
Q3 2025 |
|
Call Center – Incoming Calls |
377,163 |
310,011 |
404,850 |
|
Social Media – Total Interactions |
94,925 |
82,360 |
101,270 |
|
Number of Enquiry Received |
368,225 |
305,585 |
378,477 |
|
Total |
840,313 |
697,956 |
884,597 |
Ejar Program Suggestions
|
Suggestion Description |
Participation Channels |
Service Development Date |
| Feasibility of adding a service that enables people with disabilities to benefit from the Ejar platform. | Beneficiary Voice Centers | Implemented |
