Terms and Conditions

The Real Estate General Authority portal puts the confidentiality of the information of its users and visitors at the top of the list of priorities, and the portal management makes every effort to provide high quality service to all beneficiaries. The visitors of the portal and the beneficiaries of its services must constantly review the terms and principles of privacy and confidentiality of information in order to know any updates made to them, noting that the management of the portal is not required to announce any updates to those conditions and principles, and your use of the portal means that you have seen and agreed to those terms

The privacy and confidentiality of information document has been prepared to help visitors and users understand the nature of the data collected from them when visiting the portal and how to deal with it. The management of the portal takes appropriate and appropriate procedures and measures to maintain the personal information it has in a secure manner that guarantees its protection from loss, unauthorized access, misuse, or unauthorized modification and disclosure.

• Contact us immediately when you think someone has obtained your password, usage code, password, or any other confidential information
• Regular and periodic updating of protection procedures and controls that meet or exceed standard standards.
• Our staff are qualified and trained to respect the confidentiality of our visitors' personal information

Collect and use information about you to run our business and to provide you with better services. This information is collected from multiple sources such as various service request forms, and any information that appears on the written or electronic means of communication that take place between us, such as name, address, personal identification document number, profession and any other data that is provided to us. If you send an e-mail to us through the online portal of the Real Estate General Authority providing us with your personal data, we may share the necessary data with other entities or departments, in order to serve you more effectively. We will not share your personal data with non-governmental entities unless they are authorized by the competent authorities to perform specific government services. By submitting your personal data and information through the online portal of the Real Estate General Authority, you fully agree to the storage, processing and use of that data by the Saudi authorities. We reserve the right at all times to disclose any information to the competent authorities, when this is necessary to comply with any law, regulation or government request. You are solely responsible for the completeness, correctness and truthfulness of the data that you send through this portal.

• Contact us immediately when you think someone has obtained your password, usage code, password, or any other confidential information
• Regular and periodic updating of protection procedures and controls that meet or exceed standard standards.
• Our staff are qualified and trained to respect the confidentiality of our visitors' personal information
• Contact us immediately when you think someone has obtained your password, usage code, password, or any other confidential information
• Regular and periodic updating of protection procedures and controls that meet or exceed standard standards.
• Our staff are qualified and trained to respect the confidentiality of our visitors' personal information

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When you inquire or request information about a specific product or service, or if you provide additional information using any of the means of communication with the Authority, whether electronic or non-electronic, such as requesting an inquiry on our website, we will use your email address to respond to your inquiries. It is possible to save your mail address, message and our response to it for quality control purposes, and we may do so for legal and regulatory purposes.

Wherever the word “Authority” appears in this policy, it means the Real Estate General Authority