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On 25 September 2015, world leaders adopted a set of ambitious goals aimed at eradicating poverty in all its forms, reducing inequality, protecting the planet and achieving global prosperity, within the framework of the 2030 Sustainable Development Agenda
With this vision in mind, governments, the private sector and civil society, together with the United Nations, have joined forces to work together to improve the quality of life for people around the world by 2030.
Based on the success achieved by the UN at the early 2000s, a new agenda was launched in 01 January 2-16, known as the Sustainable Development Goals or 2030 Agenda for Sustainable Development (2030 Agenda), which represents a roadmap for a global comprehensive and balanced development.
The objectives of REGA in its various activities are based on achieving sustainable development, based on its vision of "an effective labor market that generates productive and sustainable job opportunities", as the authority seeks to achieve comprehensive sustainability in all its electronic services and internal transactions and procedures so that all its procedures are reengineered in a way that allows continuous renewal and the possibility of expansion, modernization and connection with any other government entity through such procedures. Such sustainable development initiative include:
REGA works to implement sustainable development in its comprehensive concept, based on well-thought-out action plans through which it can benefit from all the resources available to it, and also takes into account in this aspect the economic, social and humanitarian dimensions of all the work being carried out, and falls within the main objectives of the Authority to regulate the non-governmental real estate sector, supervision of the sector, enabling and developing the sector, investment promotion, through the development of policies, legislation and procedures based on merit, transparency, integrity and equality.
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Beneficiary support services represent a fundamental part of a unified and integrated system aimed at achieving beneficiary satisfaction by enhancing the efficiency of handling complaints, requests, and reports, while responding to inquiries effectively and efficiently. These services aim to strengthen online communication with officials at the Real Estate General Authority. This initiative aligns with the authority's commitment to improving the quality of services provided and enhancing the level of interaction with beneficiaries through official digital channels.
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