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About the Initiative
Develop a dispute resolution framework supported by legislative policies and a conflict classification system to guide the resolution of real estate cases and conflicts, as per a specific set of guidelines which contribute to the resolution and arbitration of real estate disputes.

The contribution of the initiative to the achievement of the strategic objective
Provide Partners with state-of-the-art services and foster relations between investors and beneficiaries.

Pillar
Serving Partners

Initiative-related Outputs

Comments & suggestions

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Beneficiary support services represent a fundamental part of a unified and integrated system aimed at achieving beneficiary satisfaction by enhancing the efficiency of handling complaints, requests, and reports, while responding to inquiries effectively and efficiently. These services aim to strengthen online communication with officials at the Real Estate General Authority. This initiative aligns with the authority's commitment to improving the quality of services provided and enhancing the level of interaction with beneficiaries through official digital channels.

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Last modified date: 2025/07/14 8:02 AM

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