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Official government website of the Government of the Kingdom of Saudi Arabia
How to verify
Official Saudi Government website URL ends with gov.sa

Website belongs to an official government organization in the Kingdom of Saudi Arabia always ends withgov.sa

Government websites use the HTTPS protocol for encryption and security.

Secure websites in the Kingdom of Saudi Arabia use the HTTPS protocol for encryption.

infrastructure


A strong technology infrastructure and networks are the foundation for enhancing e-governance and digital transformation in the Kingdom.  As digital transformation progresses, there is an increasing demand for:

  • More efficient and reliable communication channels.
  • Secure platforms for the management and operation of government services.
  • Scalable data management solutions, including data centers, big data platforms and cloud services.


Cloud computing plays a key role in such infrastructure The Kingdom has succeeded in attracting global ultra-large-scale cloud service providers, ensuring the provision of advanced digital services to the government, the private sector and consumers.


Government Service Bus (GSB)


The Government Service Bus (GSB) is a key enabler of digital transformation in the kingdom of Saudi Arabia, as o facilitate the seamless electronic exchange of shared government services among entities. The Government Service Bus (GSB) managed by ٍSDAIA supports more than 240 integrated services, executes more than 4 billion transactions annually, and connects 220 beneficiaries, including ministries, public authorities and institutions.

The Government Service Bus (GSB), which is the basis of e-government transactions, simplifies the exchange of basic data, such as commercial registry, health records, real estate data and enterprise licenses, while ensuring data security and privacy. The platform is designed to improve the performance of government services by reducing the time needed to deliver services, simplifying the integration of new services, and offering a more responsive digital government infrastructure.


Infrastructure and cyber security


The powerful infrastructure of the government link of services includes network components, servers and licenses integrated with the monitoring systems of the National Information Center such as the network operations center and the security operations center. It complies with the cybersecurity controls set by the National Cybersecurity Authority and follows governance and compliance standards.


Key features and services

  • Publishing Platform Enables government entities to publish their services

  • Integration between entities: Facilitates access to shared services through a single platform

  • Allow for 24/7 technical support: Round-the-clock assistance to beneficiaries

  • Flexibility Allows the amendment or cancellation of services as needed


REGA achievements and statistics in the GSB

  • Connectivity and integration with 20 government entities

  • Work is ongoing regarding connectivity and integration with 6 government entities

Comments & suggestions

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Beneficiary support services represent a fundamental part of a unified and integrated system aimed at achieving beneficiary satisfaction by enhancing the efficiency of handling complaints, requests, and reports, while responding to inquiries effectively and efficiently. These services aim to strengthen online communication with officials at the Real Estate General Authority. This initiative aligns with the authority's commitment to improving the quality of services provided and enhancing the level of interaction with beneficiaries through official digital channels.

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Last modified date: 2025/07/17 11:36 AM

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