About the Initiative
Establishing a comprehensive framework to safeguard partners’ rights across all real estate transactions and operations regulated by the General Real Estate Authority. The framework clearly defines roles and responsibilities, violation conditions, enforcement mechanisms, compensation methods, and aims to enhance the reliability of real estate dealings.
Contribution of the Initiative to Achieving the Strategic Goal
Providing innovative services and strengthening the relationship between investors and beneficiaries.
Pillar
Partner Service
Outputs Related to the Initiative
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Serving over 2 million beneficiaries
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Achieving an average response time of 45 seconds at the contact center
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Beneficiary Services Center (199011)