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About the Initiative
Establishing a dispute resolution framework supported by legislative policies and a real estate dispute classification system to guide the resolution and arbitration of real estate cases, based on a defined set of guidelines that facilitate effective conflict resolution.

Contribution of the Initiative to Achieving the Strategic Goal
Providing innovative services and strengthening the relationship between investors and beneficiaries.

Pillar
Partner Service

Outputs Related to the Initiative

Comments & suggestions

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Beneficiary support services represent a fundamental part of a unified and integrated system aimed at achieving beneficiary satisfaction by enhancing the efficiency of handling complaints, requests, and reports, while responding to inquiries effectively and efficiently. These services aim to strengthen online communication with officials at the Real Estate General Authority. This initiative aligns with the authority's commitment to improving the quality of services provided and enhancing the level of interaction with beneficiaries through official digital channels.

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Last modified date: 2025/07/09 3:54 PM

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